This course provides basic understanding of Emotional Intelligence (EQ) and its role in personal and professional success. Beginning with an introduction to EQ, the course explores self-awareness, managing emotions, and shifting mindsets to build resilience. Learners will discover strategies for handling stress, improving social awareness, and fostering empathy to enhance interpersonal relationships. Key topics include active listening, authentic adaptability, and leveraging EQ for effective conflict management. The course concludes with a structured EQ development plan, equipping participants with actionable insights to enhance communication, influence, and leadership skills.
Course Completion Certificate Available on Passing Final Quiz.
- Manager: John Wesley B .
The course covers the following topics:
• Types of stress workplace and its effect • Demand control model of job stress • Managing stress • Stress mitigating techniques • Techniques to calm the mind • Social support and lifestyle changes • Burnout • How not to deal with stress
Course Completion Certificate Available on Passing Final Quiz.
- Manager: John Wesley B .
The course covers the following topics:
• What is Assertiveness • Assertive behavior in communication • Techniques on how to be assertive • Assertiveness as a skill • Benefits & barriers of assertiveness • Summary • Quiz
Course Completion Certificate Available on Passing Final Quiz.
- Manager: John Wesley B .
The course covers the following topics:
• Introduction • What is empathy • Habits of highly empathetic people • Types of empathy • Benefits of empathetic nature at home • Factors that have impact on empathy • How to cultivate empathy • How organizations can encourage empathy • Is empathy similar to sympathy • Barriers to empathy • Summary
Course Completion Certificate Available on Passing Final Quiz.
- Manager: John Wesley B .
The course covers the following topics:
• ABCDE theory of emotions • Brain change strategies • Techniques to develop E1 • Quiz
Course Completion Certificate Available on Passing Final Quiz.
- Manager: John Wesley B .
The course covers the following topics:
• Introduction • What is mental well-being • Expression of mental well-being at different life stages • Benefits of mental well-being • What is not mental well-being • What are determinants of mental well-being • Ways to achieve mental well-being • How to ensure mental well-being of a person
Course Completion Certificate Available on Passing Final Quiz.
- Manager: John Wesley B .