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Interest Based Negotiations: Lisa Gates

Shifting your mindset from seeing negotiation as a battle to viewing it as a problem-solving conversation can significantly improve your results. In this course, leadership coach, negotiation expert, and author Lisa Gates teaches the core principles of interest-based negotiation to achieve win-win outcomes. Learn a step-by-step approach to negotiating workplace challenges, from requesting a raise or promotion to pitching ideas and resolving conflicts. Lisa covers essential techniques such as diagnostic questioning, anchoring, framing, and labeling to break impasses and create mutually satisfying agreements. You'll also discover how to prepare effectively, cultivate influence, find common ground even when saying "no," and negotiate remotely via phone or email. Throughout the course, Lisa shares expert tips and practical strategies to help you master negotiations with confidence.

Course Completion Certificate Available on Passing Final Quiz.

Category: Biz. Dev., Sales, Partnerships & Negotiations
Course Duration (Approx): 1 Hour + Quiz

Intrapreneurship

The course covers the following the topics:

• What & Why of Intrapreneurship • Entrepreneurship vs. Intrapreneurship • Intrapreneurial grid • Intrapreneurial climate • Intrapreneurial Manager • Process • Creative thinking • Risk analysis • Risk-benefit analysis • Risk mitigation • Success measurement • Intrapreneurship commandment 

Course Completion Certificate Available on Passing Final Quiz.

Category: Strategy, Leading Initiative & Change
Course Duration (Approx): 53 Mins + Quiz

Introduction to Human Resources Essentials

The course covers the following topics:

Introduction to HR • 6 Ps of HR • Talent acquisition • Talent management • Human resource development • Compensation management • Human relations• Managerial function • Essential skills of HR

Course Completion Certificate Available on Passing Final Quiz.

Category: Business Awareness
Course Duration (Approx): 67 Mins + Quiz

Introduction to MEP Services

The course covers the following topics:

Introduction to MEP • Importance of MEP • Organization structure of MEP • MEP costs • Nuts and Bolts of MEP • Role of MEP in project lifecycle • Details and deliverables of MEP during various stages • MEP site engineer and design engineer • Sequencing MEP works at site • MEP coordination

Course Completion Certificate Available on Passing Final Quiz.

Category: Business Awareness
Course Duration (Approx): 74 Mins + Quiz

Introduction to Project Management

This course covers the following topics:

Project management framework • Levers & Stages of Project Management• Starting a project • Planning • Work Break Down structure • Planning time & scheduling • Planning for cost • Monitoring & controlling scope and time • Communications management • Quality and risk management • Procurement management

Course Completion Certificate Available on Passing Final Quiz.

Category: Business Awareness
Course Duration (Approx): 64 Mins + Quiz

Introduction to Supply Chain Management

This course covers the following topics:

Understanding SCM • SCM - Past, Present and Future • Inventory management • Types of inventory • Inventory terminologies • Bottleneck • SCM - 5 stages • Demand planning • SCM - 7 Principles • SCM Benefits • SCM Applications • Implementation methodologies 

Course Completion Certificate Available on Passing Final Quiz.

Category: Business Awareness
Course Duration (Approx): 57 Mins + Quiz

Introduction to Total Quality Management

The course covers the following topics:

Introduction • What is TQM • Evolution in TQM • Quality gurus of TQM • Principles of TQM • Benefits of TQM • TQM tools • Kaizen philosophy • 5S system • ISO-9000 • The six sigma • Lean management • Toyota production system

Course Completion Certificate Available on Passing Final Quiz.

Category: Business Awareness
Course Duration (Approx): 63 Mins + Quiz

Introduction to Windows 11

Welcome to the Windows 11 Course. This short course is designed to guide you through the essential features and tools of Windows 11, ensuring you get the most out of Microsoft's latest operating system. Starting with downloading and installation, the course covers key topics such as customizing the Taskbar and Start Menu, personalizing your desktop, using the powerful Search feature, and managing Multiple Desktops. You’ll also explore Widgets, Snap Layouts, File Explorer, Quick Settings, and the Microsoft Store. Additionally, we'll introduce you to inbuilt applications like Microsoft Teams and other tools to enhance productivity. Whether you're new to Windows 11 or upgrading from an older version, this course provides a clear, step-by-step walkthrough of all the major features.

Category: Microsoft Windows
Course Duration (Approx): 1 Hour

ISO Awareness

This course covers the following topics:

Introduction • What is ISO • How does ISO help? • Types of ISO Standards • Quality Management system-ISO 9001 • Environmental Management system (ISO 14001) • Information Security Management System (ISO 27001) • Occupational Health and Safety Management System (ISO 45001) • Energy Management System (ISO 50001) • Food Safety Management System (ISO 22000) • Benefits of Implementing ISO Standards  • Customer Benefits • Organizational Benefits • Stakeholders Benefits • Steps for Implementing ISO Standards  • Step1: Identify Standard • Step2: Gap Analysis  •  Step 3: Implementation Plan • Step 4: Certification Authority •  Step 5: Certification • Step 6: Maintaining Certification • Best practices for ISO Compliance  • Case Study: The Coca-Cola Company • Conclusion 

Course Completion Certificate Available on Passing Final Quiz.

Category: Business Awareness
Course Duration (Approx): 84 Mins + Quiz

Leadership for Middle Manager

This course covers the following topics:

Introduction • Leadership style • Situational leadership • The 4 leadership styles • Leadership continuum • Leadership grid • Team coaching and motivation • Change for middle managers • Middle manager habits• Middle manager habit changes

Course Completion Certificate Available on Passing Final Quiz.

Category: Leading People
Course Duration (Approx): 52 Mins + Quiz

Leadership Styles

The course covers the following topics:

Introduction • Situational leadership • The 4 leadership styles • The Leadership continuum • Leadership styles in the continuum • Blake Mouton Managerial Grid • Leadership styles in the grid 

Course Completion Certificate Available on Passing Final Quiz.

Category: Leading People
Course Duration (Approx): 32 Mins + Quiz

Leading, Motivating People with Different Personalities: Kwame Christian

Personality is the unique pattern of thoughts, feelings, and behaviors that shape how individuals interact with the world. As a leader, you encounter a wide range of personalities daily, and your ability to motivate, lead, and influence them is key to your success. In this course, instructor Kwame Christian—business lawyer, Director of the American Negotiation Institute, and host of the Negotiate Anything podcast—equips you with the skills to effectively lead and inspire any team member. He explores how understanding personality and motivation can enhance your leadership, offers strategies for influencing individuals based on their personality traits, and provides insights into motivating people with different personal drivers. The course concludes with a powerful discussion on how combining personality and motivation can help you unlock new levels of success with your team.

Course Completion Certificate Available on Passing Final Quiz.

Category: Leading People
Course Duration (Approx): 1 Hour + Quiz

LMS User Guide

The short 10 min course will walk you through the usage guidelines to effectively use the LMS.

Category: Learning Management System
Course Duration (Approx): 12 Mins

Management of Field Sales Teams: Dean Karrel

Whether you're managing a small in-house sales team or a global field organization, the core leadership skills remain the same—but leading a remote sales team requires a unique approach. It’s not a role you can simply step into; it requires training, experience, and the right balance of leadership, trust, and accountability. In this course, sales coach Dean Karrel explores the nuances of training, managing, and leading field salespeople. Learn how to give your team the independence they need, communicate effectively from a distance, navigate CRM challenges, manage performance remotely, handle travel demands, and guide your team through tough times.

Course Completion Certificate Available on Passing Final Quiz.

Category: Biz. Dev., Sales, Partnerships & Negotiations
Course Duration (Approx): 1 Hour + Quiz

Managing a Cross-Functional Team: Mike Figliuolo

A cross-functional team consists of individuals from various departments—such as finance, marketing, operations, and human resources—collaborating to achieve a shared goal. Leading such a team can be challenging, as members must balance team responsibilities with their regular departmental duties. Without direct authority, the team leader often relies on influence to guide the group. In this course, leadership trainer and executive coach Mike Figliuolo explores essential skills for managing cross-functional teams, provides strategies for effective communication, and offers techniques for resolving conflicts when they arise.

Course Completion Certificate Available on Passing Final Quiz. 

Category: Team Management, Mentoring and Coaching
Course Duration (Approx): 1 Hour + Quiz

Managing Emotions

The course covers the following topics:

• ABCDE theory of emotions • Brain change strategies • Techniques to develop E1 • Quiz

Course Completion Certificate Available on Passing Final Quiz.

Category: Self Management
Course Duration (Approx): 22 Mins + Quiz

Market and Customer Research Essentials: Lisa & Elisabeth McLeod

Business development drives economic growth and fosters lasting relationships. In this course, Lisa Earle McLeod and Elizabeth McLeod explore key business development concepts and techniques to help you better understand your market and potential clients, enabling you to present a compelling value case that connects with customers and closes more deals. They cover research fundamentals, key insights to consider before engaging with prospects, and strategies for leveraging internal systems for more effective conversations. Additionally, they explain how to communicate like a leader, analyze competitors' strengths and weaknesses, avoid common mistakes, and more.

Course Completion Certificate Available on Passing Final Quiz.

Category: Biz. Dev., Sales, Partnerships & Negotiations
Course Duration (Approx): 1 Hour + Quiz

Mental Well-Being

The course covers the following topics:

• Introduction • What is mental well-being • Expression of mental well-being at different life stages • Benefits of mental well-being • What is not mental well-being • What are determinants of mental well-being • Ways to achieve mental well-being • How to ensure mental well-being of a person

Course Completion Certificate Available on Passing Final Quiz.

Category: Self Management
Course Duration (Approx): 38 Mins + Quiz

Mentoring Skills for Mentors

This course covers the following topics:

Introduction • Three pronged benefits of Mentoring • The mentor's role • Stages of mentoring • Ground Rules to be followed • Mentoring best practices • Beyond formal training • The mentor vs the supervisor • Evaluating success of mentoring

Course Completion Certificate Available on Passing Final Quiz.

Category: Team Management, Mentoring and Coaching
Course Duration (Approx): 27 Mins + Quiz

Microsoft Co-Pilot for Word PowerPoint and Excel

Discover the transformative power of Microsoft Copilot across your favorite productivity tools! This course begins with a brief introduction to Copilot, exploring its versions and addressing key controversies. You'll then dive into hands-on demonstrations of how Copilot enhances functionality in Word, Excel, and PowerPoint, empowering you to create, analyze, and present like never before. Additionally, you'll learn how Copilot integrates with Bing for smarter searches and better insights. Whether you're a professional, student, or business owner, this course equips you with the skills to leverage AI and maximize your productivity.

Category: Co-Pilot
Course Duration (Approx): 1 Hour
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