The course covers the following topics:
• Introduction • Analytical thinking process • Business question • Hypothesis formulation • Analysis plan • Data collection • Data analysis methods • Deriving insights • Communication of insights
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following Topics
• Introduction • Laws governing ABAC • Understanding bribery and corruption • Compliance with ABAC policy • Business Relations • Whistle blower policy
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Definition of sexual harassment • How to identify sexual harassment • Types of sexual harassment – quid pro quo, hostile work environment, physical, virtual, same gender • What is not sexual harassment • Your role as an employee - Doer, Receiver, Co-worker, Manager • Organizational process of reporting
Course Completion Certificate Available on Passing Final Quiz.
Asking the right questions is a powerful tool for communication, problem-solving, and personal growth. This course, Asking the Right Questions, explores the principles behind crafting impactful questions, identifying when and how to ask them, and using active listening to enhance conversations. You’ll learn to differentiate productive questions from unhelpful ones, recognize the right moments to ask yourself key questions, and understand how questioning fosters growth in others. The course also covers when to avoid "why" questions, how to practice and refine your questioning skills, and how to determine the next best question to ask. By the end, you'll gain practical techniques to make your conversations more insightful, action-driven, and engaging.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• What is Assertiveness • Assertive behavior in communication • Techniques on how to be assertive • Assertiveness as a skill • Benefits & barriers of assertiveness • Summary • Quiz
Course Completion Certificate Available on Passing Final Quiz.
There is a crucial connection between an organization’s goals and its performance metrics. A compelling mission statement means little without specific, measurable actions that drive success. These measurable indicators, known as key performance indicators (KPIs), can be structured into a balanced scorecard—a framework that tracks business performance over time, whether weekly, monthly, quarterly, or annually.
In this course, accounting professors Jim and Kay Stice explore the essential KPIs businesses should include in a balanced scorecard, covering financial objectives, employee engagement, and customer satisfaction. They explain how to create a mission statement that aligns with your KPIs and how to link performance to incentives. Plus, see KPIs in action as they analyze a real-world case study of a trucking company's balanced scorecard.
Course Completion Certificate Available on Passing Final Quiz.
Learn Primavera P6 to efficiently manage mid-size and large-scale projects. In this course, Seyi Kuks guides you through the Primavera P6 interface and essential project planning techniques, including creating filters, layouts, baselines, and generating reports. You'll learn to define and assign roles and resources, update un-resourced projects, manage projects with resources and costs, and set up and administer a database. The course also covers key features such as importing and exporting projects, utilizing level of effort (LOE) activities, handling multiple projects, and adding notes in the details form.
This course is a Pre-requisite for attending Primavera Face to Face Programme. The Quiz must be completed to qualify.
Amid the "Great Reshuffle," employees are leaving their jobs at the highest rates in over two decades, with 41% of the global workforce considering a career change. More than ever, the relationship between managers and employees is the key factor in retention. Join veteran HR leader Laurie Ruettimann as she uncovers the data behind why managers who demonstrate empathy and foster loyalty are crucial in today’s workplace.
Laurie begins by covering the fundamentals: earning trust, leading with integrity, and embracing inclusivity. She then explores strategies to inspire employee growth and development. Finally, she shares how you can help your team find fulfillment in their work—by being a next-level mentor, an engaging leader, and a manager who genuinely prioritizes employee well-being.
Course Completion Certificate Available on Passing Final Quiz.
This e-learning course on Behavioural Safety is designed to enhance awareness and promote a safety-first culture in the workplace. It begins with an introduction to Behavioural Safety, highlighting its importance in preventing accidents by focusing on individual actions and organizational culture. The second chapter, The Human Factor, delves into the psychological and emotional aspects that influence decision-making and risk perception, emphasizing the need for personal responsibility and situational awareness. The final chapter, Unsafe Acts, identifies common unsafe behaviors, their root causes, and strategies to reduce such acts through proactive observation, intervention, and continuous improvement.
Join instructor Steve Benson as he shares proven strategies for building and managing a top-performing sales team, starting with hiring the right people. Learn the key traits of a successful salesperson, the best methods for training new hires, and how to align sales and marketing to drive unified goals. Discover techniques to boost productivity when performance lags, monitor team health, and adapt to changing conditions. Plus, explore the critical role of team building in sustaining long-term success.
Course Completion Certificate Available on Passing Final Quiz.
Research shows that resilience is a defining trait of successful leaders, enabling them to overcome challenges, navigate obstacles, and excel in their roles. More than just a personal strength, resilience also empowers leaders to drive their teams and organizations toward greater success. In this course, psychologist and executive coach Gemma Leigh Roberts provides practical strategies to cultivate a resilient mindset, build a strong and adaptable team, and create an organization capable of thriving in the face of risk and change. Designed for busy leaders, Gemma’s actionable insights offer a competitive edge to not only survive but succeed in today’s dynamic business landscape.
Course Completion Certificate Available on Passing Final Quiz.
Business development is a rapidly growing and dynamic professional field. BD professionals identify opportunities for strategic partnerships that create value for both organizations—where 1+1 equals more than 2. In this course, management consultant Robbie Kellman Baxter explores the fundamentals of business development, how to secure a BD role, excel in the position, and effectively integrate BD within an organization.
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Introduction to Corporate etiquette • Dressing etiquette • Communication etiquette • Non-verbal communication • Written communication • Business etiquette • Office etiquette • Telephone etiquette • Dining etiquette • Meeting etiquette
Course Completion Certificate Available on Passing Final Quiz.
Innovation offers an exciting chance to become more engaged in your work, tackle challenges creatively, and drive meaningful change. In this course, expert Keith Hopper guides you through essential innovation practices, mindsets, and skills. You'll discover why innovation is crucial for both your company’s success and your career growth. Explore the traits of top innovators and learn how to develop them in your role. Uncover opportunities to innovate by engaging with users and customers, then validate your ideas through testing and iteration. Finally, learn how to foster a culture of innovation by incorporating agile principles and encouraging collaboration across your organization. By the end of this course, you'll feel inspired and ready to bring innovation to life in your workplace.
Course Completion Certificate Available on Passing Final Quiz.
The Change Management Foundational Principles course enables users to understand and lead change effectively within an organization. It explores how people process change, the key principles leaders must understand, and the critical questions to ask before initiating transformation. The course covers assessing an organization's readiness, enrolling stakeholders early, and fostering enthusiasm while addressing barriers to change. It also delves into practical strategies to help employees navigate and invest in change, including effective one-on-one conversations and habit formation. The course concludes with building a structured Change Action Plan (CAP) to ensure long-term success.
Course Completion Certificate Available on Passing Final Quiz.
High-potential employees play a crucial role in shaping an organization's future success and performance—but who are these emerging leaders? Where do they originate, and how are they nurtured? In this short course, LinkedIn Influencer Ram Charan, a renowned coach to global CEOs, explores the essential steps companies must take to develop high-potential talent and how individuals can cultivate their own potential by honing key skills, seizing opportunities, and maintaining a clear focus.
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following Topics:
• Ethical Conduct • Confidentiality & Intellectual Property • Media, Social Media and Communication • Gifts and Business Courtesies • Conflict of Interest • Financial Reporting • Anti-bribery and Corruption • Political and Religious Affiliations • Equal Opportunity, Diversity and Inclusion • Bullying and Harassment at Workplace
Course Completion Certificate Available on Passing Final Quiz.
The course covers the followig topics:
• Ethical Conduct • Confidentiality & Intellectual Property • Media, Social Media and Communication • Gifts and Business Courtesies • Conflict of Interest • Financial Reporting • Anti-bribery and Corruption • Political and Religious Affiliations • Equal Opportunity, Diversity and Inclusion • Bullying and Harassment at Workplace
Course Completion Certificate Available on Passing Final Quiz.
Diplomacy is a mindset, while tact is a strategic approach to communication. In this course, communications professor Tatiana Kolovou explores the benefits of using tact and diplomacy in workplace interactions. She guides you through four common workplace scenarios, providing coaching on how to navigate challenging situations with confidence and professionalism.
Emphasizing key skills like authenticity, empathy, and active listening, Tatiana illustrates their importance through real-world examples, stories, and insights. By practicing these skills both at work and in your personal life, you can develop the ability to handle difficult conversations with grace and build stronger, more resilient relationships.
Course Completion Certificate Available on Passing Final Quiz.
Practicing empathy means making an effort to understand another person’s perspective. When workplaces foster empathetic communication, individuals feel valued, comfortable expressing themselves, and secure in their environment. This makes empathy a key factor in a company’s overall success. In this course, communication expert Sharon Steed explores the fundamentals of empathetic communication and provides practical strategies for handling difficult conversations. Get ready to enhance your communication skills to build stronger one-on-one connections and improve team dynamics.
Course Completion Certificate Available on Passing Final Quiz.
