The course covers the following topics:
• Introduction • Analytical thinking process • Business question • Hypothesis formulation • Analysis plan • Data collection • Data analysis methods • Deriving insights • Communication of insights
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following Topics
• Introduction • Laws governing ABAC • Understanding bribery and corruption • Compliance with ABAC policy • Business Relations • Whistle blower policy
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Definition of sexual harassment • How to identify sexual harassment • Types of sexual harassment – quid pro quo, hostile work environment, physical, virtual, same gender • What is not sexual harassment • Your role as an employee - Doer, Receiver, Co-worker, Manager • Organizational process of reporting
Course Completion Certificate Available on Passing Final Quiz.
Asking the right questions is a powerful tool for communication, problem-solving, and personal growth. This course, Asking the Right Questions, explores the principles behind crafting impactful questions, identifying when and how to ask them, and using active listening to enhance conversations. You’ll learn to differentiate productive questions from unhelpful ones, recognize the right moments to ask yourself key questions, and understand how questioning fosters growth in others. The course also covers when to avoid "why" questions, how to practice and refine your questioning skills, and how to determine the next best question to ask. By the end, you'll gain practical techniques to make your conversations more insightful, action-driven, and engaging.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• What is Assertiveness • Assertive behavior in communication • Techniques on how to be assertive • Assertiveness as a skill • Benefits & barriers of assertiveness • Summary • Quiz
Course Completion Certificate Available on Passing Final Quiz.
There is a crucial connection between an organization’s goals and its performance metrics. A compelling mission statement means little without specific, measurable actions that drive success. These measurable indicators, known as key performance indicators (KPIs), can be structured into a balanced scorecard—a framework that tracks business performance over time, whether weekly, monthly, quarterly, or annually.
In this course, accounting professors Jim and Kay Stice explore the essential KPIs businesses should include in a balanced scorecard, covering financial objectives, employee engagement, and customer satisfaction. They explain how to create a mission statement that aligns with your KPIs and how to link performance to incentives. Plus, see KPIs in action as they analyze a real-world case study of a trucking company's balanced scorecard.
Course Completion Certificate Available on Passing Final Quiz.
Learn Primavera P6 to efficiently manage mid-size and large-scale projects. In this course, Seyi Kuks guides you through the Primavera P6 interface and essential project planning techniques, including creating filters, layouts, baselines, and generating reports. You'll learn to define and assign roles and resources, update un-resourced projects, manage projects with resources and costs, and set up and administer a database. The course also covers key features such as importing and exporting projects, utilizing level of effort (LOE) activities, handling multiple projects, and adding notes in the details form.
This course is a Pre-requisite for attending Primavera Face to Face Programme. The Quiz must be completed to qualify.
Amid the "Great Reshuffle," employees are leaving their jobs at the highest rates in over two decades, with 41% of the global workforce considering a career change. More than ever, the relationship between managers and employees is the key factor in retention. Join veteran HR leader Laurie Ruettimann as she uncovers the data behind why managers who demonstrate empathy and foster loyalty are crucial in today’s workplace.
Laurie begins by covering the fundamentals: earning trust, leading with integrity, and embracing inclusivity. She then explores strategies to inspire employee growth and development. Finally, she shares how you can help your team find fulfillment in their work—by being a next-level mentor, an engaging leader, and a manager who genuinely prioritizes employee well-being.
Course Completion Certificate Available on Passing Final Quiz.
This e-learning course on Behavioural Safety is designed to enhance awareness and promote a safety-first culture in the workplace. It begins with an introduction to Behavioural Safety, highlighting its importance in preventing accidents by focusing on individual actions and organizational culture. The second chapter, The Human Factor, delves into the psychological and emotional aspects that influence decision-making and risk perception, emphasizing the need for personal responsibility and situational awareness. The final chapter, Unsafe Acts, identifies common unsafe behaviors, their root causes, and strategies to reduce such acts through proactive observation, intervention, and continuous improvement.
Join instructor Steve Benson as he shares proven strategies for building and managing a top-performing sales team, starting with hiring the right people. Learn the key traits of a successful salesperson, the best methods for training new hires, and how to align sales and marketing to drive unified goals. Discover techniques to boost productivity when performance lags, monitor team health, and adapt to changing conditions. Plus, explore the critical role of team building in sustaining long-term success.
Course Completion Certificate Available on Passing Final Quiz.
Research shows that resilience is a defining trait of successful leaders, enabling them to overcome challenges, navigate obstacles, and excel in their roles. More than just a personal strength, resilience also empowers leaders to drive their teams and organizations toward greater success. In this course, psychologist and executive coach Gemma Leigh Roberts provides practical strategies to cultivate a resilient mindset, build a strong and adaptable team, and create an organization capable of thriving in the face of risk and change. Designed for busy leaders, Gemma’s actionable insights offer a competitive edge to not only survive but succeed in today’s dynamic business landscape.
Course Completion Certificate Available on Passing Final Quiz.
Business development is a rapidly growing and dynamic professional field. BD professionals identify opportunities for strategic partnerships that create value for both organizations—where 1+1 equals more than 2. In this course, management consultant Robbie Kellman Baxter explores the fundamentals of business development, how to secure a BD role, excel in the position, and effectively integrate BD within an organization.
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Introduction to Corporate etiquette • Dressing etiquette • Communication etiquette • Non-verbal communication • Written communication • Business etiquette • Office etiquette • Telephone etiquette • Dining etiquette • Meeting etiquette
Course Completion Certificate Available on Passing Final Quiz.
Innovation offers an exciting chance to become more engaged in your work, tackle challenges creatively, and drive meaningful change. In this course, expert Keith Hopper guides you through essential innovation practices, mindsets, and skills. You'll discover why innovation is crucial for both your company’s success and your career growth. Explore the traits of top innovators and learn how to develop them in your role. Uncover opportunities to innovate by engaging with users and customers, then validate your ideas through testing and iteration. Finally, learn how to foster a culture of innovation by incorporating agile principles and encouraging collaboration across your organization. By the end of this course, you'll feel inspired and ready to bring innovation to life in your workplace.
Course Completion Certificate Available on Passing Final Quiz.
The Change Management Foundational Principles course enables users to understand and lead change effectively within an organization. It explores how people process change, the key principles leaders must understand, and the critical questions to ask before initiating transformation. The course covers assessing an organization's readiness, enrolling stakeholders early, and fostering enthusiasm while addressing barriers to change. It also delves into practical strategies to help employees navigate and invest in change, including effective one-on-one conversations and habit formation. The course concludes with building a structured Change Action Plan (CAP) to ensure long-term success.
Course Completion Certificate Available on Passing Final Quiz.
High-potential employees play a crucial role in shaping an organization's future success and performance—but who are these emerging leaders? Where do they originate, and how are they nurtured? In this short course, LinkedIn Influencer Ram Charan, a renowned coach to global CEOs, explores the essential steps companies must take to develop high-potential talent and how individuals can cultivate their own potential by honing key skills, seizing opportunities, and maintaining a clear focus.
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following Topics:
• Ethical Conduct • Confidentiality & Intellectual Property • Media, Social Media and Communication • Gifts and Business Courtesies • Conflict of Interest • Financial Reporting • Anti-bribery and Corruption • Political and Religious Affiliations • Equal Opportunity, Diversity and Inclusion • Bullying and Harassment at Workplace
Course Completion Certificate Available on Passing Final Quiz.
The course covers the followig topics:
• Ethical Conduct • Confidentiality & Intellectual Property • Media, Social Media and Communication • Gifts and Business Courtesies • Conflict of Interest • Financial Reporting • Anti-bribery and Corruption • Political and Religious Affiliations • Equal Opportunity, Diversity and Inclusion • Bullying and Harassment at Workplace
Course Completion Certificate Available on Passing Final Quiz.
Diplomacy is a mindset, while tact is a strategic approach to communication. In this course, communications professor Tatiana Kolovou explores the benefits of using tact and diplomacy in workplace interactions. She guides you through four common workplace scenarios, providing coaching on how to navigate challenging situations with confidence and professionalism.
Emphasizing key skills like authenticity, empathy, and active listening, Tatiana illustrates their importance through real-world examples, stories, and insights. By practicing these skills both at work and in your personal life, you can develop the ability to handle difficult conversations with grace and build stronger, more resilient relationships.
Course Completion Certificate Available on Passing Final Quiz.
Practicing empathy means making an effort to understand another person’s perspective. When workplaces foster empathetic communication, individuals feel valued, comfortable expressing themselves, and secure in their environment. This makes empathy a key factor in a company’s overall success. In this course, communication expert Sharon Steed explores the fundamentals of empathetic communication and provides practical strategies for handling difficult conversations. Get ready to enhance your communication skills to build stronger one-on-one connections and improve team dynamics.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• What is conflict • Types of conflicts • Process of conflict • Conflict management styles • Steps for conflict resolution
Course Completion Certificate Available on Passing Final Quiz.
The Construction Site Safety – Site Activities e-learning course provides comprehensive training on critical safety practices essential for preventing accidents and ensuring a secure work environment at construction sites. Covering a wide range of topics, the course includes modules on working safely at heights, such as falls in the workplace, mobile elevated work platforms, and the safe use of ladders. It also addresses mechanical and equipment safety through lessons on safe lifting and carrying techniques, inspection and storage of slings, operation of overhead cranes, and forklift safety. Special focus is given to electrical safety, including static electricity and lockout procedures, along with machine guarding and gas and cylinder safety. The course further emphasizes the importance of hazard awareness in confined spaces, proper warehouse safety protocols, and the necessity of maintaining cleanliness and order through workplace housekeeping. Together, these modules equip workers with the knowledge and best practices needed to minimize risks and foster a culture of safety at construction sites.
This e-learning course on Construction Site Safety – Fire, Chemicals, and Environmental Hazards provides comprehensive training on managing critical safety risks related to fire, hazardous substances, and environmental threats at construction sites. The modules cover fire facts, prevention strategies, fire extinguisher use, and emergency scenarios such as bomb threats. It also addresses chemical safety topics including the safe handling of solvents, hazardous substances, and compressed air, as well as regulatory frameworks like COSHH and CLP. Learners will gain essential knowledge on spill prevention and response, asbestos awareness, bloodborne pathogens, and working in hazardous atmospheres requiring respirator use. This course is vital for ensuring a safe and compliant work environment through informed hazard recognition and effective incident response.
This comprehensive e-learning course on Construction Site Safety: Personal Injuries and CPR is designed to equip workers with essential knowledge and practical skills to prevent and respond to common workplace hazards. Covering critical topics such as eye injury prevention, head and foot protection, hand safety, and noise-induced hearing loss, the course also addresses safe manual handling techniques and the risks of hand-arm vibration syndrome. Learners will gain vital first aid insights on managing cuts, bleeding, and burns, along with life-saving CPR procedures. Additionally, the module emphasizes strategies to prevent slips, trips, and falls—ensuring a holistic approach to safety awareness and injury prevention on construction sites.
Welcome to the Construction Site Safety Processes and Approach e-learning course, designed to equip professionals with essential knowledge and best practices to ensure a safer working environment. This comprehensive training covers a wide array of topics, starting with the origins of safety regulations and advancing through fundamental concepts such as risk assessment, hazard identification, job safety analysis, and environmental awareness. You’ll gain insights into the principles behind accident investigation, the use and understanding of Safety Data Sheets (SDS), and the significance of regulatory frameworks like CLP and the Globally Harmonized System (GHS). The course also emphasizes the role of safety committees and highlights key terminology and practices necessary for effective safety management on construction sites. Whether you are new to the field or looking to reinforce your existing knowledge, this course provides a solid foundation for fostering a proactive and compliant safety culture.
This e-learning course on Construction Site Safety – Welding, Cutting, Grinding & Power Tools is designed to equip workers, supervisors, and safety professionals with essential knowledge and best practices for safe operation and maintenance of critical tools and equipment used on construction sites. The course comprehensively covers welding safety techniques, hazard awareness, and specialized processes like MIG, TIG, ARC gouging, and oxy-acetylene welding and cutting. It also emphasizes the safe use of power tools such as angle grinders, chainsaws, and electrical hand tools, along with essential guidance on their maintenance. Practical safety techniques, proper tool handling, and risk mitigation strategies are demonstrated to ensure workers can perform tasks efficiently while minimizing accidents and injuries. This course is ideal for enhancing on-site safety compliance and fostering a culture of proactive hazard management.
The course covers the following topics:
• Innovation and Creativity – the difference • Barriers to creative thinking • Lateral thinking • Reverse brainstorming • SCAMPER • Six thinking hats • How to become creative
Course Completion Certificate Available on Passing Final Quiz.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Introduction • What is crucial conversation • How do people usually handle crucial conversations • 7 skills to handle crucial conversations • Start with heart • Master my story • State my path • Learn to look • Make it safe • Explore others path • Move to action
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• What is customer centricity • Why be customer centric • How to be customer centric • How is it different from Customer Service • Challenges and Opportunities
Course Completion Certificate Available on Passing Final Quiz.
This short cybersecurity course is designed to enhance your understanding of digital threats and equip you with practical skills to protect yourself and your devices. It covers a wide range of topics, starting with identifying the signs that your computer or phone may have been hacked and exploring the differences between malware, viruses, and ransomware. You'll gain insights into how malware spreads, including through Wi-Fi, PDFs, and even Excel files, and learn about techniques hackers use to hide malicious software. The course also delves into critical security measures, such as securing Wi-Fi, recognizing fake virus warnings, and protecting your devices from being mirrored or linked to unauthorized users. With additional topics like DNS hijacking, browser hijackers, doxxing, and emerging scams in 2024, this course provides actionable tips to safeguard your devices, detect threats, and stay one step ahead of cybercriminals. Whether you're interested in the role of antivirus software, securing your online banking, or stopping spam emails, this course offers practical knowledge for staying secure in the digital world.
The course covers the following topics:
• Introduction • How data privacy comes into play • Data privacy principles • Transparency and notice • Purpose limitation • Data minimization • Accuracy and quality • Storage limitation • Security and accountability • Ethical considerations in data privacy • Best practices in data privacy • Privacy by design • Consent management and user control • Data anonymization and pseudonymization • Secure data storage and transmission • Employee training and awareness • Data breaches and consequences • Types of data breaches • Legal and financial consequences of data breaches
Course Completion Certificate Available on Passing Final Quiz.
Bad bosses can be found in every industry and at every level, making work challenging and affecting job performance. This course examines sixteen types of difficult managers, uncovering their core issues and offering practical strategies for handling them effectively. Chris Croft provides expert advice on managing abusive, demanding, and incompetent bosses while ensuring you receive the recognition, compensation, and respect you deserve.
Course Completion Certificate Available on Passing Final Quiz.
Establishing a successful strategic partnership requires domain expertise, negotiation skills, and an agile entrepreneurial mindset. In this course, instructor Robbie Kellman Baxter guides you through the essential skills needed to identify, define, and launch strong alliances. Discover strategies for targeting potential partners, negotiating win-win agreements while protecting your company’s interests, and effectively communicating objectives both internally and externally to gain support and accelerate partnerships. Learn to think like a CEO, manage projects efficiently, and navigate challenges as they arise. Plus, put your skills to the test with a hands-on case study at the end of the course.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Introduction • Unconscious biases • How are unconscious biases formed • Unconscious bias - scenario • Types of biases • Different biases and best practices • A simple method to memrize biases • Exercise - How to overcome biases • Scenario - Micro-behaviours impacting inclusion • Scenario - Exploring micro-behaviours • Scenario - what would be better • Conclusion
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Introduction • Biases while decision making • Ladder of inference • Decision-making process • Decision making styles • Group decision making
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
Introduction to delegation • Why delegate • How to delegation • When and whom to delegate • Process of delegation • Delegation Do’s and Don’ts • Micromanagement • Levels of delegation
Course Completion Certificate Available on Passing Final Quiz.
Listening is a vital skill, whether you're interviewing for your first job or leading a Fortune 500 company. Yet, surprisingly few professionals have received formal training in effective listening. In this course, communications experts Tatiana Kolovou and Brenda Bailey-Hughes guide you through assessing your current listening abilities, identifying common challenges (like distractions!), and developing strategies to enhance your listening skills. By improving your ability to listen, you can become a more effective colleague, mentor, and friend.
Course Completion Certificate Available on Passing Final Quiz.
The key difference between an inexperienced salesperson and a successful one is the ability to close deals. However, closing—along with prospecting and handling objections—is one of the most challenging skills to master. In this course, veteran sales executive and trainer Dean Karrel shares proven tips and techniques to help you develop a winning closing strategy. Learn how to build strong buyer relationships, overcome obstacles, recognize buying signals, and confidently ask for the sale. Plus, discover how to improve your close rate throughout the sales pipeline by broadening your approach to selling.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
Introduction • How is team formed • Pillars on which team is built • Advantages of team building activities • Various team building activities • Team building activities during team development • Role of team leader in team building • Skills required for team building
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Introduction • EHS & Risk Management • Risk Control/ Hierarchy of hazard control • Most common workplace hazards and how to control them • Emergency response and Preparedness • Employee responsibility
Course Completion Certificate Available on Passing Final Quiz.
This course provides basic understanding of Emotional Intelligence (EQ) and its role in personal and professional success. Beginning with an introduction to EQ, the course explores self-awareness, managing emotions, and shifting mindsets to build resilience. Learners will discover strategies for handling stress, improving social awareness, and fostering empathy to enhance interpersonal relationships. Key topics include active listening, authentic adaptability, and leveraging EQ for effective conflict management. The course concludes with a structured EQ development plan, equipping participants with actionable insights to enhance communication, influence, and leadership skills.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Introduction • What is empathy • Habits of highly empathetic people • Types of empathy • Benefits of empathetic nature at home • Factors that have impact on empathy • How to cultivate empathy • How organizations can encourage empathy • Is empathy similar to sympathy • Barriers to empathy • Summary
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following Topics:
• Introduction • What is business sustainability • Why is business sustainability important • What is ESG • What is ESG reporting • Employees contribution to ESG • Sustainability best practices
Course Completion Certificate Available on Passing Final Quiz.
This Excel Tips and Tricks Course is designed to transform your Excel skills by covering a wide array of essential and advanced topics. You'll start with practical techniques like highlighting the active row, merging cells, and tracking changes, which enhance your efficiency in everyday tasks. Dive deeper into powerful tools such as Freeze Panes, Split Screen, and Dropdown Menus to improve navigation and data management. Learn to insert interactive elements like radio buttons and sparklines, create professional charts including Pivot, Waterfall, and Gauge Charts, and master data-cleaning techniques by removing blanks and duplicates. Advanced topics like using the MATCH function, protecting workbooks, and reducing file sizes ensure robust and secure data handling. Whether you're troubleshooting missing scrollbars or learning to switch seamlessly between sheets, this course ensures you're equipped to maximize productivity in Excel.
This course covers the following Topics
Introduction • Strategy analysis+B5 • Strategy formulation • Strategy implementation • 4A model - Alignment • 4A model - Ability • 4A model - Agility • 4A model - Architecture
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Introduction • Why do you need executive presence • 7Cs of Executive Presence - I • 7Cs of Executive Presence - II • How to cultivate executive presence - I • How to cultivate executive presence - II • Conclusion
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
Feedback and its types• Giving positive and negative feedback • Process of feedback • Dos and don’ts of feedback • Individual vs group feedback • Managing negative reactions • Receiving feedback • Feed forward
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following Topics:
What is Finance • Setting up and running a successful company • Financial statements and their relevance • Balance sheet • Assets • Liabilities • Income Statement • Cash flow statement-direct method • Cash flow statement-indirect method • Analysis of financial statements
Course Completion Certificate Available on Passing Final Quiz.
The Course covers the following Topics:
Financial planning • Budgeting • Savings • PPF • NPS • NSC • Inflation • Investment • Investment in gold • Investment in rea estate • Mutual fund • Insurance • Types of insurance • Loan • Types of loan • Debt management • Financial frauds • Time value of money
Course Completion Certificate Available on Passing Final Quiz.
What does net zero actually mean? What are the world’s sustainable development goals (SDGs)? What are carbon emissions and how can we reduce them? Learn from this short course these fundamentals of Sustainability.
Join instructor Amy Luers to gain a clearer understanding of some of the concepts and terms everyone needs to understand to make sustainability part of their work and life and help drive the profound transformation that the world so urgently needs.
Course Completion Certificate Available on Passing Final Quiz.
What sets top salespeople apart? A genuine desire to help others solve problems. In this course, former Genentech senior leader and Braintrust founder Jeff Bloomfield reveals how the best sales professionals learn to see through their customers' eyes. He shares strategies to build strong connections, understand customer needs, and position your product or service as the ideal solution. Plus, Jeff provides a step-by-step guide to creating a successful sales process or identifying gaps in your current approach.
Course Completion Certificate Available on Passing Final Quiz.
This e-learning course on Project Management Foundations provides an overview on essential project management concepts, methodologies, and practices. It covers the key stages of managing a project from initiation to closure, with a focus on effective team collaboration, monitoring and controlling project performance, and closing a project successfully. The course is a valuable resource for both new and experienced project managers.
How to Give Negative Feedback to Senior Colleagues" is a practical guide designed to help professionals navigate the delicate task of providing constructive feedback to their superiors. This course begins with essential advice on approaching the topic and evaluating whether your boss is the right person to address. It explores the best timing for such conversations and offers strategies for effectively planning and delivering the message. Additionally, it provides insights on handling situations where your boss solicits feedback from you. The course concludes with a concise summary, equipping you with actionable techniques to communicate feedback with confidence and professionalism.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Dealing with criticism • Constructive and destructive criticism • Taking the positives out of criticism • Handling conflicts • 5 steps to conflict resolution
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
Introduction • Difference between coaching vs mentoring vs training • Manager as a coach • How to do it - GROW model • When to do it • Key skills to make it work • Pitfalls to avoid • Benefits
Course Completion Certificate Available on Passing Final Quiz.
Success in business development hinges on the nuances of communication and relationship building. To win deals, reps must adapt and create value in every customer interaction. In this course, Lisa Earle McLeod and Elizabeth McLeod share advanced strategies to help experienced reps refine their communication and negotiation skills. Learn how to get into the right mindset for strategic conversations, engage sophisticated customers with high-level questioning and body language, and negotiate effectively without compromising relationships or price integrity. Plus, discover how to keep your value top of mind even after the handoff.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Introduction • Human rights clauses • Equal opportunity and non-discrimination • Prevention of slavery, child and forced labour and Human trafficking • Safe and healthy workplace • Harassment free and congenial workplace • Working hours, benefits, wages and leaves • Ensure natural justice to all employees and stakeholders • Protecting data privacy of employees and customers • Prevention of misuse of technologies, services and data • Human rights risk management • Conclusion
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Human psychology of influence • Principle of justification • Contrast rule • Reject, Retreat, repeat • Reciprocity • Social validation • Commitment & Consistency • Scarcity principle • Authority
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
• What is information security • Common frauds and how to avoid them • Phishing • Ransomware • Removable media and tailgating • Malvertisement and scareware • Shoulder surfing and social media scams • Preventive measures to avoid security attacks • Data privacy
Course Completion Certificate Available on Passing Final Quiz.
Shifting your mindset from seeing negotiation as a battle to viewing it as a problem-solving conversation can significantly improve your results. In this course, leadership coach, negotiation expert, and author Lisa Gates teaches the core principles of interest-based negotiation to achieve win-win outcomes. Learn a step-by-step approach to negotiating workplace challenges, from requesting a raise or promotion to pitching ideas and resolving conflicts. Lisa covers essential techniques such as diagnostic questioning, anchoring, framing, and labeling to break impasses and create mutually satisfying agreements. You'll also discover how to prepare effectively, cultivate influence, find common ground even when saying "no," and negotiate remotely via phone or email. Throughout the course, Lisa shares expert tips and practical strategies to help you master negotiations with confidence.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following the topics:
• What & Why of Intrapreneurship • Entrepreneurship vs. Intrapreneurship • Intrapreneurial grid • Intrapreneurial climate • Intrapreneurial Manager • Process • Creative thinking • Risk analysis • Risk-benefit analysis • Risk mitigation • Success measurement • Intrapreneurship commandment
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
Introduction to HR • 6 Ps of HR • Talent acquisition • Talent management • Human resource development • Compensation management • Human relations• Managerial function • Essential skills of HR
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
Introduction to MEP • Importance of MEP • Organization structure of MEP • MEP costs • Nuts and Bolts of MEP • Role of MEP in project lifecycle • Details and deliverables of MEP during various stages • MEP site engineer and design engineer • Sequencing MEP works at site • MEP coordination
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Project management framework • Levers & Stages of Project Management• Starting a project • Planning • Work Break Down structure • Planning time & scheduling • Planning for cost • Monitoring & controlling scope and time • Communications management • Quality and risk management • Procurement management
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Understanding SCM • SCM - Past, Present and Future • Inventory management • Types of inventory • Inventory terminologies • Bottleneck • SCM - 5 stages • Demand planning • SCM - 7 Principles • SCM Benefits • SCM Applications • Implementation methodologies
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
Introduction • What is TQM • Evolution in TQM • Quality gurus of TQM • Principles of TQM • Benefits of TQM • TQM tools • Kaizen philosophy • 5S system • ISO-9000 • The six sigma • Lean management • Toyota production system
Course Completion Certificate Available on Passing Final Quiz.
Welcome to the Windows 11 Course. This short course is designed to guide you through the essential features and tools of Windows 11, ensuring you get the most out of Microsoft's latest operating system. Starting with downloading and installation, the course covers key topics such as customizing the Taskbar and Start Menu, personalizing your desktop, using the powerful Search feature, and managing Multiple Desktops. You’ll also explore Widgets, Snap Layouts, File Explorer, Quick Settings, and the Microsoft Store. Additionally, we'll introduce you to inbuilt applications like Microsoft Teams and other tools to enhance productivity. Whether you're new to Windows 11 or upgrading from an older version, this course provides a clear, step-by-step walkthrough of all the major features.
This course covers the following topics:
Introduction • What is ISO • How does ISO help? • Types of ISO Standards • Quality Management system-ISO 9001 • Environmental Management system (ISO 14001) • Information Security Management System (ISO 27001) • Occupational Health and Safety Management System (ISO 45001) • Energy Management System (ISO 50001) • Food Safety Management System (ISO 22000) • Benefits of Implementing ISO Standards • Customer Benefits • Organizational Benefits • Stakeholders Benefits • Steps for Implementing ISO Standards • Step1: Identify Standard • Step2: Gap Analysis • Step 3: Implementation Plan • Step 4: Certification Authority • Step 5: Certification • Step 6: Maintaining Certification • Best practices for ISO Compliance • Case Study: The Coca-Cola Company • Conclusion
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Introduction • Leadership style • Situational leadership • The 4 leadership styles • Leadership continuum • Leadership grid • Team coaching and motivation • Change for middle managers • Middle manager habits• Middle manager habit changes
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
Introduction • Situational leadership • The 4 leadership styles • The Leadership continuum • Leadership styles in the continuum • Blake Mouton Managerial Grid • Leadership styles in the grid
Course Completion Certificate Available on Passing Final Quiz.
Personality is the unique pattern of thoughts, feelings, and behaviors that shape how individuals interact with the world. As a leader, you encounter a wide range of personalities daily, and your ability to motivate, lead, and influence them is key to your success. In this course, instructor Kwame Christian—business lawyer, Director of the American Negotiation Institute, and host of the Negotiate Anything podcast—equips you with the skills to effectively lead and inspire any team member. He explores how understanding personality and motivation can enhance your leadership, offers strategies for influencing individuals based on their personality traits, and provides insights into motivating people with different personal drivers. The course concludes with a powerful discussion on how combining personality and motivation can help you unlock new levels of success with your team.
Course Completion Certificate Available on Passing Final Quiz.
The short 10 min course will walk you through the usage guidelines to effectively use the LMS.
Whether you're managing a small in-house sales team or a global field organization, the core leadership skills remain the same—but leading a remote sales team requires a unique approach. It’s not a role you can simply step into; it requires training, experience, and the right balance of leadership, trust, and accountability. In this course, sales coach Dean Karrel explores the nuances of training, managing, and leading field salespeople. Learn how to give your team the independence they need, communicate effectively from a distance, navigate CRM challenges, manage performance remotely, handle travel demands, and guide your team through tough times.
Course Completion Certificate Available on Passing Final Quiz.
A cross-functional team consists of individuals from various departments—such as finance, marketing, operations, and human resources—collaborating to achieve a shared goal. Leading such a team can be challenging, as members must balance team responsibilities with their regular departmental duties. Without direct authority, the team leader often relies on influence to guide the group. In this course, leadership trainer and executive coach Mike Figliuolo explores essential skills for managing cross-functional teams, provides strategies for effective communication, and offers techniques for resolving conflicts when they arise.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• ABCDE theory of emotions • Brain change strategies • Techniques to develop E1 • Quiz
Course Completion Certificate Available on Passing Final Quiz.
Business development drives economic growth and fosters lasting relationships. In this course, Lisa Earle McLeod and Elizabeth McLeod explore key business development concepts and techniques to help you better understand your market and potential clients, enabling you to present a compelling value case that connects with customers and closes more deals. They cover research fundamentals, key insights to consider before engaging with prospects, and strategies for leveraging internal systems for more effective conversations. Additionally, they explain how to communicate like a leader, analyze competitors' strengths and weaknesses, avoid common mistakes, and more.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Introduction • What is mental well-being • Expression of mental well-being at different life stages • Benefits of mental well-being • What is not mental well-being • What are determinants of mental well-being • Ways to achieve mental well-being • How to ensure mental well-being of a person
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Introduction • Three pronged benefits of Mentoring • The mentor's role • Stages of mentoring • Ground Rules to be followed • Mentoring best practices • Beyond formal training • The mentor vs the supervisor • Evaluating success of mentoring
Course Completion Certificate Available on Passing Final Quiz.
Discover the transformative power of Microsoft Copilot across your favorite productivity tools! This course begins with a brief introduction to Copilot, exploring its versions and addressing key controversies. You'll then dive into hands-on demonstrations of how Copilot enhances functionality in Word, Excel, and PowerPoint, empowering you to create, analyze, and present like never before. Additionally, you'll learn how Copilot integrates with Bing for smarter searches and better insights. Whether you're a professional, student, or business owner, this course equips you with the skills to leverage AI and maximize your productivity.
The Advanced Excel course is designed for seasoned users seeking mastery of Excel’s most powerful features and functions. It begins with an introduction to dynamic arrays, exploring their behavior with spill ranges and applications like extracting unique values and sorting data horizontally and vertically using functions like UNIQUE, SORT, and SORTBY. Advanced lookup methods, including XLOOKUP, XMATCH, and two-way lookups, are covered to enhance data retrieval skills. Learners delve into statistical tools like MEDIAN, MODE, LARGE, SMALL, and ranking data, alongside practical rounding techniques and the versatile AGGREGATE function. The course highlights advanced filtering techniques with logic operators and functions like FILTER, RANDARRAY, and RANDBETWEEN for generating dynamic datasets. Additionally, participants explore decision-making tools like CHOOSE and SWITCH and gain insight into unstacking records and working with sequences. With practical exercises interspersed throughout, this course equips learners with the expertise to manage complex datasets and perform intricate calculations efficiently.
The Excel Beginner Level course is designed to provide foundational skills for individuals new to Microsoft Excel. Covering a wide range of essential topics, it starts with an introduction to Excel, exploring its interface, tools, and navigation, including ribbons, tabs, and the Quick Access Toolbar. It progresses to fundamental operations like creating, saving, and managing workbooks and worksheets, as well as entering, editing, and formatting data. Learners will understand formulas and functions, including essential ones like SUM, AVERAGE, MIN, and MAX. The course also delves into handling errors, understanding absolute vs. relative referencing, and leveraging powerful tools such as AutoSum, AutoFill, and Flash Fill. To enhance productivity, it covers named ranges, formatting options, and useful shortcuts. Practical exercises throughout ensure hands-on practice, making this course ideal for beginners aiming to build a solid Excel foundation.
Learn Microsoft Project, the world's leading project management software, with this comprehensive training course covering Project 2019 and Project Online Desktop. Instructor Bonnie Biafore, PMP, begins by guiding you through project setup, including work tasks, summary tasks, milestones, recurring tasks, and resource types. You'll learn how to link and schedule tasks, assign resources to create a realistic project timeline, and utilize different views to monitor project status. The course also covers evaluating schedules and resource workloads to keep projects on track and within budget. Plus, discover how to generate reports and effectively share project insights with your team.
This course is a pre-requisite for Face-to-Face Programme on Project Management. Passing the Quiz is essential to qualify.
The "Word Advanced" course is designed to enhance your proficiency with advanced features of Microsoft Word, equipping you with tools to create professional and secure documents. This comprehensive course covers a wide array of topics, including inserting media such as online videos, screenshots, and local files, as well as leveraging SmartArt and drawing tools for visually appealing content. You'll learn collaboration techniques like document sharing, tracking changes, and working with hyperlinks, bookmarks, and tables of figures. The course also delves into advanced research tools, managing citations, and using footnotes and endnotes for detailed documentation. Security-focused modules address formatting restrictions, high-level protection, and securing forms with the Developer Tab. Additionally, the course explores form controls, recording macros, and working with the VBA editor, empowering you to automate tasks and enhance efficiency. Whether you're finalizing documents or developing robust forms, this course equips you with the skills needed for advanced Word document creation and management.
The Word Basic Course offers a comprehensive introduction to Microsoft Word, designed to equip learners with essential skills for creating and managing professional documents. Starting with an overview of the Word interface, ribbon, and help options, the course guides users through foundational tasks such as working with fonts, paragraphs, and styles to format text effectively. Participants will explore creating and managing lists, proofing documents, and saving their work efficiently. Advanced topics include using contextual tabs, integrating shapes, leveraging the online image library, and resizing, restyling, cropping, and editing pictures. Additionally, the course delves into page layout commands, headers and footers, and exporting documents to PDF. With clear explanations and hands-on demonstrations, this course is perfect for beginners aiming to build confidence and mastery in Word.
This course on Word Copilot provides a comprehensive guide to enhancing productivity and creativity using AI-powered tools within Microsoft Word. It begins with an introduction to Word Copilot, setting the stage for its powerful features. Participants will learn how to draft content seamlessly with Copilot and explore how to rewrite and refine text effectively. The course delves into visualizing text as tables, making data more digestible, and shows how to reference external files for enriched content creation. Advanced lessons include leveraging the Word Copilot pane for streamlined workflows, creating content from existing documents, and integrating the Copilot Editor for improved grammar and style. Learners are also introduced to the Copilot Lab, a space for hands-on experimentation, and will explore the functionality of Copilot in the Word web version, making the tool accessible from anywhere. Whether you're new to AI tools or seeking to boost your writing efficiency, this course equips you with practical skills to master Word Copilot.
The Word Intermediate Course is designed to elevate your Microsoft Word skills to a professional level by exploring advanced document creation and formatting techniques. Through a series of comprehensive lessons, you'll learn how to create and manage text styles, work with tables and charts, and customize layouts with precision. Dive deeper into document formatting with themes, cover pages, columns, and section breaks to achieve a polished, cohesive design. Enhance productivity by mastering reusable content, Quick Parts, and saving templates. Additionally, you'll gain expertise in creating detailed references with tables of contents, indexes, and the outline view. The course concludes with practical applications like Mail Merge integration with Outlook, ensuring you're equipped with tools for efficient and professional document management. Whether you're streamlining workflows or designing standout documents, this course provides all the tools you need to succeed.
The course covers the following topics:
• Introduction • Meaning, causes and types of modern slavery • Human trafficking, Debt Bondage, Forced Marriage • Forced labour, Child labour • Modern Slavery Act 2015 • Who is required to comply with the Modern Slavery Act 2015 • Business obligations under the Modern Slavery Act 2015 • Failure to compy with the Modern Slavery Act 2015 • Modern Slavery Risk Management • Best practices to combat Modern Slavery • How are different nations responding to modern slavery? • Key take-aways • Quiz
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Introduction to Negotiation • Negotiation myths busted • BATNA • ZOPA • Aspiration point • Reservation point • Types of negotiation • What to do during negotiation • Slicing the pie • Frequently asked questions • Barriers to agreement • Advanced scenarios
Course Completion Certificate Available on Passing Final Quiz.
Negotiation skills aren’t just for sales professionals—anyone can master the basics to secure better deals, whether buying a car or house or improving workplace agreements with suppliers, customers, and colleagues. In this course, master negotiator Chris Croft guides you through every stage of negotiation, from preparation to closing. Learn how to plan effectively, calculate your opening offer, and apply proven negotiation tactics. Chris also explores the art of trading to create win-win outcomes and shares strategies for successfully closing deals with confidence.
Course Completion Certificate Available on Passing Final Quiz.
The Office Workplace Safety e-learning course provides a comprehensive overview of essential safety principles and practices necessary for creating a secure, healthy, and compliant work environment. Beginning with foundational Safety Essentials, the course progresses through critical topics such as Office Safety, Ergonomics, and the safe use of PC Display Screens, emphasizing injury prevention and employee well-being. Modules on Fire Management and Building and Office Evacuation prepare staff for emergency scenarios, while topics like Workplace Bullying, Work-Related Stress, and Fatigue at Work address psychosocial risks. Practical components include Manual Lifting, CPR (Cardiopulmonary Resuscitation), and Safe Driving, alongside responsible practices in Waste Management, Workplace Housekeeping, and Drugs and Alcohol Awareness. The course concludes with an introduction to Personal Protective Equipment (PPE), reinforcing the importance of proactive safety behaviors. This training equips employees with the knowledge and skills to maintain a safe, productive, and respectful workplace.
Learn how to Onboard a New Hire using Darwinbox. The Course includes two videos - 1. Introduction to Onboarding Modules and 2. Onboarding Process Walkthrough.
Enhance your Outlook skills with this e-learning course designed to help you craft effective, professional, and inclusive messages. Starting with the basics of using Outlook, you’ll learn to write impactful emails for clients and managers, manage email settings, and utilize copyright and trademark symbols. Practice techniques for creating polite, concise expressions, setting out-of-office replies, and designing email signatures. Finally, discover how to efficiently organize your email inbox for maximum productivity. Whether you're new to Outlook or looking to refine your email skills, this course equips you with practical tools for professional success.
The course covers the following topics:
• Meaning of ownership at workplace • Taking ownership vs. accountability • Importance of inculcating culture of taking ownership and accountability • Building trust through ownership and accountability • Inculcating ownership and accountability in the organization - Leader • Taking ownership and accountability in the organization - Employee
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Appraisal process - nuts and bolts• Process of appraisal discussion • Rating methods • Common errors in appraisal • Feedback • Appraisal discussion with poor performer • Managing emotional situations • Development planning
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Definition of sexual harassment • How to identify sexual harassment • Types of sexual harassment – quid pro quo, hostile work environment, past relationships, physical, virtual, same gender, third party harassment, bystander • Recap through scenarios • What is not sexual harassment • Your role as an employee - Doer, Receiver, Co-worker, Manager • Recap through scenarios-II • Organizational process of reporting • The right behaviours at workplace • Summary
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following Topics:
•Understanding CALCULATE •Clear filter on one column only (calculate with filter function) •YTD functions •Previous year and DATEADD functions •Periodic calculation •Understanding Report view and creating a new report •Page display settings in a Power BI report •Setting color theme aligned to project/company color theme & Theme Gallery •Adding non-visualization object •Inserting Basic charts and understanding format tab •Creating Comparison visuals (Doughnut Chart) •Creating Bar chart for Top 5 Customers •Plotting Values on a Map Visual •understanding Matrix visual along with Conditional Formatting •Comparing Actual vs. Target using Gauge Chart •Using Slicers and understanding its impact on the report •Showing Monthly trend with a line chart •Setting up forecast in line chart •Creating area chart with tooltips •Building amazing KPI’s •Drillthrough report pages •3rd party visuals/Custom Visuals •Bookmarks •QnA •Sync slicers •Key Influencer Example 1 •Key Influencer Example 2 •Function based visual title •What if parameters •Setting RLS (Row level security) •Tooltip Page •Different types of filters in report view •Change how visuals interact in a report •Publish the Report to Cloud •PBI Service Overview, types of accounts and users
Welcome to the first course (Basic-Level 1 & Level 2) in your Power BI journey! In this beginner-level course, you’ll be introduced to the basics of Power BI, a powerful tool for turning raw data into interactive reports and dashboards. By the end of this course, you’ll have the foundational skills to start exploring data and uncover insights, setting the stage for more advanced Power BI techniques in future levels.
Welcome to the second course (Basic-Level 2) in your Power BI journey! In this beginner-level course, you’ll be introduced to the basics of Power BI, a powerful tool for turning raw data into interactive reports and dashboards. By the end of this course, you’ll have the foundational skills to start exploring data and uncover insights, setting the stage for more advanced Power BI techniques in future levels.
The course covers the following topics:
• Introduction • Preparing the content • Managing nervousness • Body language • Handling questions • Utilising visual aids • Dealing with mistakes • Planning checklist
Course Completion Certificate Available on Passing Final Quiz.
Expanding on the skills covered in the Basics of Primavera P6 Training course, instructor Seyi Kuks explores advanced features and scheduling techniques in Primavera P6. This course delves into in-depth reporting, user and admin management, global changes, and schedule analysis. By the end, you'll be able to generate detailed reports, manage administrative settings, and analyze project progress and resources to display earned value S-curves.
This course is a pre-requisite for Face-to-Face Programme on Project Management. Passing the Quiz is essential to qualify.
The course covers the following topics:
• Introduction • Problem solving model • Analyze the probelm • Identify potential solutions • Choose the best solution • Force field and multi-attribute analysis • Action plan and implementation • Barriers to problem solving • Mind and process traps
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following Topics:
Overview of P&L • Accrual method of accounting • Cash method of acconting • Format of P&L • Components of P&L • COGS, Income & expenses • Types of Income & expenses • Other expenses • EBITDA & PAT • Analysis of P&L
Course Completion Certificate Available on Passing Final Quiz.
Are you aiming for a promotion or a new job? Mastering the art of building and leveraging professional relationships can be the key to accelerating your career. In this course, instructor Simon T. Bailey guides you through the four essential types of workplace relationships: with your manager, your coworkers, other departments, and executives. Learn how to cultivate authentic connections, create a personal board of directors for career success, and position yourself for growth. Explore strategies to build meaningful rapport, increase visibility, navigate challenges with your manager, develop executive presence, and cross-train within your team to enhance organizational impact.
Course Completion Certificate Available on Passing Final Quiz.
"Servant Leadership" is a course that explores the principles and practices of leading by serving others. Beginning with an introduction to the concept and the importance of being of service, the course delves into effective management techniques and the transition from success to achieving significance as a leader. It highlights the habits of successful servant leaders and provides actionable steps for implementing servant leadership within your organization. The course also focuses on fostering a servant leader culture and concludes with guidance on the next steps to continue your journey as an impactful and service-oriented leader.
Course Completion Certificate Available on Passing Final Quiz.
Employee goals should align with the organization's priorities—whether it's reducing costs, increasing revenue, or developing new skills—while keeping employees motivated to excel. In this course, Mike Figliuolo, managing director of thoughtLEADERS, teaches you how to set SMART goals: specific, measurable, achievable, relevant, and time-bound.
Using the SMART framework, you'll learn to create meaningful and attainable goals tailored to each employee's role. Mike explores different goal-setting approaches, including bottom-up, zero-based, commit, and stretch goals. He also demonstrates how to use goals to drive behavioral change, enhance employee skills, and implement incentives for success. Finally, he provides a step-by-step plan for setting and executing goals effectively, along with strategies to navigate challenges like conflicting objectives.
The course covers the following topics:
• Introduction • Analysis of stakeholder management • Engaging stakeholders • Stakeholder mapping • Importance of stakeholder management • Strategies of managing stakeholders • Common mistakes • Benefits of stakeholder managment • Stakeholder management - a skill • Summary
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Introduction • What is storytelling • The four Ps of storytelling • What is corporate storytelling • How to use storytelling in leadership
Course Completion Certificate Available on Passing Final Quiz.
Strategic planning is essential for effective business development. Without a clear roadmap, you risk misdirecting your efforts and falling short of your goals. In this course, Meridith Powell demonstrates how to use strategic planning to work smarter and drive meaningful progress. She begins by explaining the purpose and power of a strategic plan, the key skills required, and how to build a strong planning team. Learn how to define your vision and long-term goals, implement and manage your plan, and track your progress. Plus, Meridith highlights five common mistakes in strategic planning and how to avoid them.
Course Completion Certificate Available on Passing Final Quiz.
Join executive leadership consultant and coach Mike Figliuolo as he reveals how to implement a strategic planning process in your organization—a process that can be repeated yearly and ensures you get input from all relevant stakeholders. In this course, Mike shows you how to establish and articulate your organization's core competencies, vision, mission, and strategic filters. Using these criteria, he shows how to prioritize competing initiatives, how to allocate resources to best support those initiatives, and how all of these factors combine to create a compelling strategic plan.
Course Completion Certificate Available on Passing Final Quiz.
This E-learning course on Strategic Thinking provides a guide to cultivating a strategic mindset and applying it effectively in various contexts. Beginning with an introduction to the fundamentals of strategic thinking, it explores how to embrace this mindset, understand the sequence of strategy, and integrate strategic practices into your daily life. Key topics include considering the future while learning from the past, creating informed and practical strategies, fostering collaboration with your team, and measuring success. The course emphasizes that strategic thinking is not a one-time effort but an ongoing process, highlighting its limits and offering tools to make it a consistent habit. Whether you're an individual, a leader, or part of a team, this course equips you with actionable insights to think and act strategically.
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Types of stress workplace and its effect • Demand control model of job stress • Managing stress • Stress mitigating techniques • Techniques to calm the mind • Social support and lifestyle changes • Burnout • How not to deal with stress
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Structured vs. unstructured interviews • Interview preparation • Behavioral & situational questions • Framing questions • Job knowledge questions • Developing rating scale • Rating scale example • Being ready for the interview • Interview process • Observing candidate's behavior • Probe questions • Funneling the question flow • Note taking • Concluding the interview • Interview assessment • Managing interview bias
Course Completion Certificate Available on Passing Final Quiz.
Industry giants like Google and Disney may seem like standalone powerhouses, but their success is driven in part by their ability to collaborate and build strategic partnerships. Whether you lead a multinational corporation or a small business, forming the right partnerships can help you enter new markets and drive innovation. In this course, partnership strategy expert Ben Gomes-Casseres provides practical tips and tools for creating value and managing collaboration. Learn how to assess potential partners for strategic fit, set partnership terms, resolve conflicts, and more—whether you're new to partnerships or an experienced manager.
Course Completion Certificate Available on Passing Final Quiz.
Effective sales management drives revenue growth and builds high-performing teams. In this course, marketing professor Drew Boyd breaks down the fundamentals of sales management, why it matters, and how to develop the skills needed to excel as a sales leader. Learn how to recruit, train, and retain top talent while motivating both individuals and teams through compensation and quotas. Drew also covers key strategies for creating and managing sales territories, including forecasting and performance evaluation. Finally, discover how to adapt these principles to successfully lead in a remote or hybrid work environment.
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Stages of team formation • Team management grid • Situational leadership • Team management styles • Delegation • Dysfunctional team • Tackling team dysfunctions • Handling difficult team members
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• Process of decision making • Decision making tools • What if analysis • Risk analysis/ Force field analysis • Six thinking hats • Multi-voting • Decision making styles
Course Completion Certificate Available on Passing Final Quiz.
Inspirational leaders drive transformation within themselves and their teams by pursuing meaningful missions and services. This course equips leaders with the tools to cultivate a culture of innovation, engagement, and growth. Leadership expert Henna Inam shares actionable strategies for discovering core values, identifying purpose, and defining a compelling vision. Learn how to lead with integrity and inspire others to reach their full potential.
Course Completion Certificate Available on Passing Final Quiz.
The Value Selling System tackles the key challenge in B2B sales: the inability to clearly communicate value, often leading customers to stick with the status quo. It focuses on four strategies—targeting the right opportunities, distinct positioning, engaging stakeholders, and aligning with the buyer’s journey. The methodology is built on three principles: focusing on high-value prospects, guiding the buying process, and facilitating decisions through storytelling, economic justification, and best practices. By bridging the sales value gap, it helps increase win rates, shorten sales cycles, and drive predictable revenue growth.
Course Completion Certificate Available on Passing Final Quiz.
The course begins with an introduction, followed by a detailed guide on modifying the taskbar to personalize your workspace for efficiency. It then explores ways to arrange windows and enhance multitasking, including using keyboard shortcuts to launch windows and manage multiple desktops effectively. The search feature is thoroughly covered, highlighting its capabilities as a multitool, including Bing Chat AI search, voice access, and customizing search settings. Practical tools like clipboard history and screenshot utilities are also demonstrated, alongside tips for customizing File Explorer, managing tabs, and toggling extensions or checkmarks for better file visibility.
Develop negotiation skills that help you achieve your goals while strengthening relationships with coworkers, bosses, business partners, and suppliers. In this course, leadership consultant and trainer Mike Figliuolo shares practical negotiation strategies and tools. He breaks down the four key phases of the negotiation cycle—assessing your situation, gathering data, making a deal, and learning from the experience. Mike also highlights common negotiation pitfalls and provides expert tips on how to avoid them for more successful outcomes.
Course Completion Certificate Available on Passing Final Quiz.
This course covers the following topics:
Introduction • Teamwork • Commitment • Integrity • Productivity • Excellence • Positive Attitude • Punctuality • Appearance • Respect & Equality
Course Completion Certificate Available on Passing Final Quiz.
The course covers the following topics:
• What is communication • Need for written communication • Scenario 1 • Structured written communication • Scenario 2 • Different types of structured communication • How to structure a document
Course Completion Certificate Available on Passing Final Quiz.
